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Weekly tasks or assignments (Individual or Group Projects) will be due by Monday, and late submissions will be assigned a late penalty in accordance with the late penalty policy found in the syllabus. NOTE: All submission posting times are based on midnight Central Time

Continue working on your training manual. Complete the following tasks for your project:

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  • Update the Quality Training Manual document title page with the new date.
  • Update the previously completed sections based on the instructor’s feedback.
  • Add the following section for Week 2:

Week 2: The Role of Leadership (300–400 words)

  • In any personal experience or a real-life story found on the Internet, discuss senior management’s role in successful quality improvement programs.
  • In general, what is senior management’s specific role in these large-scale strategic quality programs? Cheerleader? Role model? Decision maker? Resource provider? What else?
  • Why must firms adopt the roles that you identified? What would happen if they did not fill those roles
  • How should senior and middle management derive
BADM370-1402A-01 Quality Management
Task Name: Phase 2 Individual Project
Deliverable Length: 300–400 words

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